Job Description

Operational Responsibilities:

• Serve as the subject matter expert and front-line support for HR systems and integrations, including new implementations and ongoing support.
• Troubleshoot existing HR data integrations and provide technical support to the application development team.
• Offer technical expertise during the planning, execution, and management of HR data integrations into new or existing applications.

Technical Responsibilities:

• Configure and support SAP SuccessFactors Employee Central.
• Proficient in SAP Role-Based Permissions (RBP).
• Develop integrations using SAP Business Technology Platform (BTP) and Cloud Platform Integration (CPI).
• Familiar with SAP ECC HCM modules, especially Organization Management (OM) and Personnel Administration (PA).
• Preferred knowledge of SAP ECC HCM Payroll, Time, and Benefits modules.
• Experience with SAP SuccessFactors modules like Recruiting (RCM), Learning Management (LMS), and Performance & Goals Management (PM/GM).
• Experience with integrations from SAP S/4HANA and Dayforce.

Required Skills:

• Bachelor's degree in IT, MIS, Business Management, or equivalent.
• SAP Employee Central experience (certification preferred).
• Dayforce experience (certification a plus).
• Strong communication and customer-centric approach.
• Self-motivated with the ability to manage tasks independently.
• Capable of working under pressure and in multicultural, multilingual environments.
• Proven ability to communicate with both business and IT teams.
• Experience in application integrations and business process improvement.
• 2 5 years in related application support roles.
• Willingness to travel (10% 24%).

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