Customer Service Representative (11am-8pm/Hybrid) Job at HeadlightsDepot, Pompano Beach, FL

VHJLTWI5dzJDYkNibmc3ZlA4RWpidzB6anc9PQ==
  • HeadlightsDepot
  • Pompano Beach, FL

Job Description

You’re smart, you’re dependable, and you want to learn the ins-and-outs of every job you do. You like talking to people, helping them solve their problems. You want a job that lets you go home content that you’ve done your best. That’s you. Who are we? HeadlightsDepot is a national leader in e-commerce for headlights. We are a small team, working closely together in a modern, well-lit office with not a cubicle in sight. We have a family lunch every Friday, a gym next door, and a great congenial atmosphere. Come for the job, stay for the culture.

WHAT YOU’D BE DOING:

  • Interfacing with Customers and Body Shops to answer product questions & assist with customer ordering.
  • Analyzing customer questions, troubleshooting, and providing clear answers in an efficient and professional manner.
  • Developing customer’s trust and loyalty in our brands.
  • Maintaining customer records and updating account information.
  • Developing knowledge of Salesforce, our e-commerce platform.
  • Gaining in-depth knowledge of our full product line to best serve our customers.

* NO COLD CALLING.

WHAT YOU GET:

  • FREE Aetna PPO Health Insurance
  • Low cost Dental, Vision, and Life Insurance
  • Monthly royalty bonus based on company sales
  • Weekly family lunch
  • 91 PTO hours, plus holidays and your birthday off!
  • Weekly pay schedule
  • $500 Monthly Giveaway (Work 40 hours each week)

WHAT YOU NEED:

  • Fluency in English
  • A typing rate of AT LEAST 40 words per minute
  • High School diploma
  • Basic computer skills
  • Strong multitasking ability
  • Previous sales, customer service, or call center experience.
  • Excellent communication and organizational skills
  • Efficient problem solving and conflict resolution skills
  • Ability to work in a high volume, fast-paced environment.
  • Ability to work independently or with others to manage multiple tasks with minimal supervision.
  • Knowledge of the automotive industry

BENEFITS:

  • 401(k)
  • Free Health Insurance
  • Dental Insurance
  • Vision Insurance
  • On-the-job Training
  • Paid Time Off
  • Holiday Pay

COMPENSATION PACKAGE:

  • $36,462 Base Pay ($17.52/hr)
  • $1000 Estimated Royalty (+$0.48/hr after full first month)
  • $37,462 Total Annual Pay ($18/hr)
  • -----------
  • $4,800 Health Insurance Contribution
  • $42,262 Total Estimated Compensation Package
Pay: $18.00 per hour Job Type: Full-time Expected hours: 40 per week Shift: 8 hour shift Experience: At least 1 year of Customer Service (required) Work Location: In office

Job Tags

Hourly pay, Weekly pay, Holiday work, Full time, Shift work,

Similar Jobs

ClassWallet

Agile Coach / Scrum Master Job at ClassWallet

 ...ClassWallet, a leading financial technology company in the United States, is seeking to hire an Agile Coach / Scrum Master to join our team. ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use... 

University of Alaska Fairbanks

Adjunct Faculty - CTC Architectural Engineering Technology & Construction Management Job at University of Alaska Fairbanks

 ...Technologies Division is recruiting qualified applicants for our pool of adjunct instructors for the Construction Management and Architectural Engineering Technology programs. &##127959; Adjunct faculty are responsible for teaching courses in the Construction Management and... 

EssilorLuxottica Group

Director- Store Maintenance Job at EssilorLuxottica Group

 ...on LinkedIn! GENERAL FUNCTION The Director of Store Maintenance is responsible for...  ...Maintenance Strategic Plan, effectively manages and develops strong working relationships...  ...suppliers, as well as with Procurement, Finance, Risk Management, Asset Protection, Real Estate... 

In House Jobs | JDHuntr

In House Counsel Jobs California | JDHuntr 44440 Senior Corporate Counsel (Remote), Carlsbad, CA Job at In House Jobs | JDHuntr

 ...JDHuntr 44440 Senior Corporate Counsel (Remote), Carlsbad, CA To apply go to JDHuntr.com Serve as central point of contact for the legal needs of our CSD business, including providing guidance to business leaders and global team members on, and address a range of,... 

Metro Auto Auction

Automotive Mechanic Job at Metro Auto Auction

Service Technicians - Mechanics The primary focus of this position will be to diagnosis mechanics issues with vehicles being run through the auction. Areas of responsibilities will include but are not limited to: Examine various systems within the vehicle to diagnose...