Job Description

Company Overview

Welby Health is a rapidly scaling digital healthcare organization at the forefront of tech-enabled care management. We deliver exceptional patient experiences by integrating compassionate clinical teams with scalable infrastructure and enterprise-grade partnerships. As we expand our national client footprint, we are seeking a  Clinical Care Manager to  deliver high-quality remote care, coordinate multidisciplinary workflows, and drive measurable outcomes across our remote physiological monitoring program.

Position Summary

The Clinical Care Manager will serve as a key member of the Clinical Operations Department. This individual will provide ongoing remote care management for patients enrolled in remote physiological monitoring, leveraging Welby Health's platform to monitor vitals, develop individualized care plans, and deliver education and coaching that improve adherence and outcomes. The Clinical Care Manager will collaborate closely with physicians and cross-functional teams to ensure timely interventions, seamless care coordination, and an excellent patient experience.

This position is suited for a licensed nurse who excels at patient communication, clinical decision-making, and working in a technology-enabled, remote environment.

Key Responsibilities

Patient Monitoring & Oversight

• Monitor and interpret patient vitals, assessments, and alerts within Welby Health's platform;
• Provide timely, evidence-based guidance and escalate clinically significant findings;
• Document accurately and completely in accordance with internal protocols and regulatory standards.

Care Planning & Coordination

• Develop, implement, and adjust individualized care plans that address clinical and social needs;
• Coordinate with physicians, specialists, and community resources to close gaps in care;
• Serve as a liaison between patients and providers to improve engagement and adherence.

Patient Education & Support

• Deliver education and coaching via telephone, and secure messaging;
• Empower patients to manage chronic conditions and build sustainable health habits;
• Identify barriers to care and address them through practical, patient-centered solutions.

Required Experience

• Must reside in the United States of America and be legally authorized to work without employer visa sponsorship, now or in the future;
• Active and valid registered nurse, licensed vocational nurse, or licensed practical nurse license;
• Bachelor's degree in nursing closely related healthcare field;
• Exceptional written and verbal communication skills;
• Ability to work independently in a remote, technology-driven environment;
• Excellent organization, attention to detail, and follow-through.

Preferred Experience

• Experience in case management, chronic care management, and/or telehealth;
• Bilingual or multilingual proficiency;
• Familiarity with remote physiological monitoring, electronic medical record or electronic health record systems, or patient engagement tools.

What We Offer

• Hybrid and flexible work environment;
• Comprehensive medical, dental, vision, and 401(k) benefits with employer matching;
• Unlimited paid time off;
• Strategic opportunities to contribute within a mission-driven, scaling healthcare organization.

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