Job Description
Schedule: 5 Day Work Week
Site Address: 6021 S. Malt Avenue Commerce, CA 90040
Salary: $18.00 - $20.00 an hour
About Us
Established in 1986, N.A. Trading Company has grown to become one of the premier Asian food importers and distributors in the Los Angeles area. We import and distribute high-quality products from Thailand, Vietnam, Taiwan, Hong Kong, and China—offering more than a thousand items under trusted brands such as FOCO, Chaokoh, Aroy-D, Pantainorasingh, and our exclusive Three Deer Brand. Our product range includes jasmine rice, coconut milk, Thai beverages, instant noodles, frozen fruits, and other popular Asian grocery staples. What You’ll Do
The Sales Administrative Assistant plays a critical support role within the Sales and Marketing team, ensuring smooth day-to-day sales operations while supporting revenue growth and customer satisfaction. This position is ideal for a detail-oriented, proactive professional who is eager to grow a career in sales operations, marketing support, and customer engagement in a fast-paced distribution environment.
The Sales Administrative Assistant will support order processing, CRM activity, inventory and pricing checks, sales reporting, marketing coordination, and cross-functional collaboration with Purchasing, Accounting, and Operations. Success in this role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining high accuracy standards. Key Responsibilities
- Collaborate with Logistics, Procurement, and Customer Service teams to ensure timely and accurate fulfillment of all orders.
- Manage the sales cycle from quoting to delivery, ensuring smooth coordination for both bulk and direct-to-customer shipments.
- Process and manage daily sales orders (SO) with a strong focus on accuracy and timeliness.
- Maintain accurate and up-to-date customer data, pricing, and order history within the company’s CRM system.
- Coordinate with internal teams to resolve order issues, pricing discrepancies, and customer inquiries.
- Serve as a point of contact for customers by responding to inquiries, providing product information, and supporting sales efforts.
- Address customer issues promptly, ensuring professional communication and service recovery when needed.
- Check inventory quantities and pricing daily to ensure accuracy.
- Coordinate closely with the Purchasing and Accounting teams to validate pricing, billing, and product availability.
Qualifications
- Strong written and verbal communication skills.
- Prior experience using a CRM system (e.g., entering orders, managing customer records, or logging sales activities), with the ability to quickly learn company-specific CRM workflows.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to multitask and manage time effectively.
- Strong attention to detail and problem-solving skills.
- Highly organized and detail-oriented, capable of managing multiple accounts and priorities.
Job Tags
Full time, Work at office,