Front Desk Associate Beckley WV Hotel Job at VP Management, Beckley, WV

U0xHQ2FOVTlBTGFlbVEvZk5zQW9ZQXc0aHc9PQ==
  • VP Management
  • Beckley, WV

Job Description

HIRING IMMEDIATELY

The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual contributor role that requires strong communication, organization, and multitasking skills. The Front Desk Associate will serve as the first point of contact for guests, providing a welcoming and professional experience. Compensation & Benefits: This is a full-time position with a competitive salary and opportunities for professional growth and advancement within the company. Responsibilities:
  • Greet and check-in guests, ensuring all necessary information is collected and accurately entered into the system
  • Handle cash and credit card transactions, balancing the cash drawer daily
  • Answer phone calls and respond to inquiries in a timely and professional manner
  • Assist with reservations and cancellations, ensuring accuracy and adherence to hotel policies
  • Serve as a knowledgeable resource for guests, providing information about the hotel amenities, local attractions, and events
  • Handle guest complaints and resolve issues promptly and to the satisfaction of the guest
  • Complete daily administrative tasks, such as filing, data entry, and preparing reports
  • Keep the front desk area clean and organized at all times
  • Collaborate with other hotel staff to ensure a seamless guest experience
  • Other duties as assigned by the Front Office Manager
Requirements:
  • High school diploma or equivalent; college degree in hospitality management preferred
  • Minimum of 1-2 years of front desk or customer service experience in the hospitality industry
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and hotel reservation systems
  • Ability to work flexible schedules, including evenings, weekends, and holidays
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Must be able to stand for long periods of time and lift up to 25 pounds
  • Knowledge of local area and attractions preferred
EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.

Job Tags

Full time, Work at office, Local area, Immediate start, Flexible hours, Afternoon shift,

Similar Jobs

Fox Corporation

Summer 2026 FOX Corporation Internship Program - Ad Sales - Detroit Job at Fox Corporation

 ...background and experience make you a good fit for our program Share your top areas of interest STUDENTS ACCEPTED INTO THE SUMMER 2026 PROGRAM: Are required to provide a copy of an unofficial transcript or letter from adviser/registrar showing proof of enrollment... 

Monarch Healthcare Management

AR Office Assistant Job at Monarch Healthcare Management

AR Office Assistant Location Mankato, MN : Monarch Healthcare Management Benefits Include: ~ UKG Wallet- get paid the same day!~ Free Single Medical Insurance ~ Paid Time Off - Vacation Time ~401k with annual contribution match ~ Referral bonuses... 

Greco and Sons

CDL A Local Delivery Truck Driver Job at Greco and Sons

JJob Profile SummaryAll drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department Manager. The candidate will... 

JumpSeat

Outbound Copywriter - Freelance Job at JumpSeat

 ...We're looking for an experienced Outbound Copywriter (approx. 15 hours/week to start). You'll craft compelling, results-driven content for business audiences across various industries. About Us: We're a uniquely positioned agency // advisory hybrid that works alongside... 

Wyndham Destinations

Tour Guide Job at Wyndham Destinations

 ...inspiration into exceptional experiences for millions of travelers worldwide. Travel and Leisure is currently seeking Sales Tour Guides who have the desire to sell dreams and live one too! In this position you will meet face-to-face with customers that are brought...