Job Description

Now Hiring a Remote Legal Receptionist - Health & Retirement Benefits | Generous PTO | Opportunities for Growth & Continuing Education If you are looking for a fast-paced, positive team environment with professional growth potential, then Moore Law for Children has an immediate full-time opportunity for a Virtual Experienced Receptionist. We are seeking a friendly, detail-oriented, and compassionate professional to become our ambassador of first impressions. As the first point of contact for clients and community partners, you will play a vital role in shaping the client experience. This position is perfect for someone with a great attitude who is willing to roll up their sleeves and support the team wherever needed. This is a full-time remote/hybrid position with preference for candidates based in California, given our client base and filing requirements where you are expected to be "in the office" and available during work hours. Who We Are Our Founding and Managing Attorney is a passionate forward thinker who is deeply committed to children and their families. Our firm culture is cohesive, hard-working, and mission-driven - and we are proud of the service we provide to clients every day. We need an empathetic, sharp, and service-minded receptionist who understands that every call is a potential cry for help — and every interaction is a chance to make a meaningful difference Currently, we need someone who can help us take control of the front-end client experience by being the first point of contact with the firm, providing general administrative support, and helping us communicate effectively with clients and potential new clients. Ideally, you will have experience as a Receptionist, Secretary, or Legal Assistant in a law firm, but we are willing to train the right service-minded office professional. The most important quality you can possess is a great attitude and willingness to roll up your sleeves and help wherever it’s needed.

DIRECTIONS TO APPLY:

If this sounds like a team you want to join, follow these directions to be considered for the position. Applicants who cannot follow the directions will not be considered. Send your resume along with a 3-paragraph cover letter with the following information:

• What excites you the most about this position
• Why are you the person we should hire
• Your pay expectations & when you would be able to start

Responsibilities:

• Warmly answer and direct incoming calls
• Manage incoming and outgoing mail
• Schedule appointments and manage attorney calendars
• Provide administrative support such as scanning, electronic filing, and document requests
• Communicate with potential and existing clients
• Back-up Intake Specialist with client intakes and client care follow-up communication
• Manage office supplies
• Respond to voicemails and emails promptly and professionally
• Monitor communication queues to ensure timely responses and support
• Schedule and confirm appointments for new and existing clients
• Handle confidential and sensitive information with utmost professionalism

Qualifications: If the following describes you, then you may be the person we are looking for:

• You must be available to work and be "in the office" Monday – Friday, 8:30 a.m. to 5:00 p.m.
• Reliable internet and a quiet home workspace
• Experience as a Receptionist, Secretary, Legal Assistant, or customer service role (preferably in a law firm, but not required)
• Outstanding people skills and professional phone etiquette
• Excellent communication, both verbal and written
• Tech-savvy: comfortable using Zoom, Microsoft Office, Google Workspace, and phone systems
• Strong organizational and multitasking abilities
• A “team player” mentality with a service-first attitude
• Based in California is preferred, but not required

About Company: Moore Law for Children in Laguna Beach, California. Our firm is built on teamwork, compassion, and grit, and is passionate about advocating for children with special needs and for students facing school discipline. We hold high standards for exceptional client care. Our office culture is one of commitment, compassion, and genuine care for clients, the firm, and each other. We are looking for someone who is interested in being part of our ethical, hard-working, high-achieving team!

Job Tags

Full time, Work at office, Immediate start, Remote work, Monday to Friday,

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