Job Description

Job Title: Events Manager

Location: Knoxville, TN – Pigeon Forge, TN 

Employment Type: Full-Time | On-Site 

Salary: $55,000 - $65,000 base salary + comprehensive benefits package

About the Role

We are seeking a highly organized and personable Events Manager to support the successful execution of events at our resorts. Working under the guidance of the Regional Sales & Events Director , this role focuses on ensuring that all planned events are carried out smoothly, on schedule, and to the highest guest satisfaction standards. The ideal candidate will have strong organizational skills, an eye for detail, and prior experience with weddings or similar mid-to-large-scale events.

Key Responsibilities

• Assist the Regional Sales & Events Director in preparing event timelines, schedules, vendor information, and task lists.
• Coordinate event details with resort departments (banquets, housekeeping, AV, front desk, etc.) and customers to ensure readiness for, and smooth execution of, upcoming events.
• Oversee event setup and breakdown according to established plans and specifications.
• Serve as an on-site point of contact during events to manage logistics and address any issues that arise.
• Maintain event files, contracts, and checklists to ensure accurate records.
• Monitor event progress, troubleshoot challenges, and provide post-event feedback to improve future operations.
• Support the preparation of reports, summaries, and billing for completed events.
• Support sales efforts through site tours and client consultations, as needed.
• Support and participate in sales efforts from time to time or as assigned, including outbound propecting of new business and representation at outside events.

Qualifications

• Prior experience in coordination and execution of wedding or other events, preferably in a hotel, resort, or conference center environment.
• Strong organizational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively with multiple departments.
• Calm and professional demeanor under pressure.
• Flexible schedule, including availability for evenings, weekends, and holidays.
• Proficiency with Microsoft Office Suite; familiarity with event management software is a plus.

Key Attributes

• Highly detail-oriented with strong follow-through.
• Guest-focused with a commitment to service excellence.
• Proactive and adaptable in a dynamic environment.

To Apply: Please submit your resume and a brief cover letter highlighting your relevant experience.

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