Job Description

Document Control Specialist position serves as a MediaLab application administrator for Labcorp Diagnostics. This position has no direct reports but works with a variety of individuals within the Labcorp network. This position reports to the MediaLab Admin Team Quality Manager as part of the National Office of Quality. 

Qualified Candidates MUST have 2 years of document administrator-level experience in the MediaLab system, specifically the Document Control and Intelligent Quality Engine (IQE) applications.

Individuals without MediaLab system, specifically the Document Control and Intelligent Quality Engine (IQE) applications will not be considered.

Labcorp is recognized as one of the world’s best employers and named as one of the most innovative companies. At Labcorp, you will find a rewarding role that allows you to make a difference in people’s lives, including your own!

What You Will Do:

We are seeking a detail-oriented and organized Document Control Specialist I to provide user support as an administrator for MediaLab, Labcorp’s electronic document control and nonconforming event management system, and to support other applications as needed. The ideal candidate has excellent communication, computer application, material creation, presentation, and planning skills, creating a seamless experience for employees.

Key responsibilities for the role include:

• Advise users on appropriate MediaLab configuration based on the laboratory’s needs

• Set up and manage configurations and roles

• Manage maintenance of documents and processes within the various applications

• Manage security access for MediaLab to include new and separated users and modification of access rights

• Assist users with MediaLab issues

• Prepare training materials and conduct training for users at all skill levels

• Assist in validation of modifications and updates to the MediaLab software prior to releases through the established change control process

• Work with MediaLab support to resolve technical issues with the application

• Coordinate with MediaLab support to develop customization within the application

• Collect and analyze data for trend analysis

• Assist in the transition from MasterControl to MediaLab

Who You Are:

• Team player with the ability to work with diverse internal stakeholders

• Strong verbal and written communication skills for effective interactions with employees, professional staff, and management

• Confident in decision-making and seeking guidance for system operations and staff needs

• Proficient in managing multiple tasks, prioritizing duties, and maintaining organization in a dynamic environment

• Solution-oriented and resourceful with a mindset for identifying issues, determining root cause, and proposing appropriate solutions

• Adaptable to changes in the workflow and business strategies

• Strong in data analysis, trending, and providing key information to management

• Familiar with software and data analysis tools and the computer hardware in use

What We Require:

• Must have 2 years of document administrator-level experience in the MediaLab system, specifically the Document Control and Intelligent Quality Engine (IQE) applications

• High school diploma with at least 9 years of experience with quality management system software; or

• Associate (biological or computer science) degree with at least 7 years of experience with quality management system software; or

• Bachelor of Arts or Bachelor of Science (biological or computer science) degree with at least 5 years of experience with quality management system software.

• Experience with WebEx or similar video conferencing platforms

• Strong knowledge of Microsoft Office programs including Outlook, Word, PowerPoint, Excel, and Teams

• Ability to work independently with minimal supervision

• Ability to manage multiple projects and meet deadlines

• Problem-solving ability in a high-output environment

• Good communication and organizational skills

Preferred Qualifications:

• Strong presentation and people skills

• Knowledge of Quality Systems requirements and processes

• Knowledge of computer system validations

• Experience working in a healthcare/laboratory setting

Work Schedule and Location:

• This is a full-time exempt position

• This is a remote position

• Minimal travel required

Application Window: Closes on January 27th, 2026

Pay Range: $60,000 to $80,000/annually

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please  click here . 

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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