Desktop Support Specialist - 304207 Job at Delaware Nation Industries, Rome, NY

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  • Delaware Nation Industries
  • Rome, NY

Job Description

The Systems Analyst I (Desktop Support Technician) will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security.

The Systems Analyst I at AFRL/RI will have generalized knowledge or experience in federal or corporate client systems management. 1-3 years’ experience in the following:

  • Client System Deployment
  • WDS/PXE imaging
  • Joining client systems to a Windows domain
  • Client System Delivery
  • Backup/Restore of user profiles
  • Configuration of user facing applications
  • Client System Troubleshooting
  • Printer/File Share connections
  • General user facing application troubleshooting

Requirements

  • Secret clearance or eligibility is required
  • CompTIA A+, Network+, or Security+ required, higher level Cybersecurity certificates or other vendor certificates preferred
  • Degree preferred, not required.

Benefits

Benefits Include:

  • Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
  • Matching 401K
  • Short- and Long-Term Disability
  • Pet Insurance
  • Professional Development/Education Reimbursement
  • Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Tags

Temporary work,

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