Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

We are seeking a strategic and adaptable professional to join the Global Information Security (GIS) Cyber Resiliency Operational Planning and Testing Team. This role is focused on strengthening GIS’s ability to respond to and recover from disruptive events, including cyber incidents, natural disasters, and third-party failures, through robust planning, testing, and continuous improvement. The ideal candidate will bring a blend of operational resilience expertise, strong communication skills, and a mindset for modernization and process optimization.

Operational Resiliency & Planning
•    Support and enhance GIS’s cyber resiliency strategies through the development, testing and execution of Business Continuity Plans (BCPs), Disaster Recovery Plans (DRPs) , Third-party exit strategies & Service Enabler Mapping 
•    Lead and coordinate Third-Party Exit Strategy resiliency exercises and simulations to validate response capabilities and identify improvement opportunities.
•    Partner with internal teams and external vendors to ensure alignment on exit plans and recovery protocols.

Documentation & Reporting
•    Maintain accurate and current documentation of resiliency plans, testing outcomes, and response procedures.
•    Provide clear and concise reporting to leadership on program status, gaps, and recommendations.

Crisis & Event Response Support
•    Contribute to the design and execution of crisis response playbooks.
•    Collaborate with cross-functional teams during real-time events to support mitigation and recovery efforts.
•    May be asked to actively supporting high-impact crisis response and reporting activities as needed.

Continuous Improvement & Modernization
•    Identify opportunities to modernize resiliency practices, tools, and frameworks.
•    Stay current on industry trends, regulatory requirements, and emerging threats.
•    Drive process improvements and contribute to strategic initiatives that enhance GIS’s overall resilience posture.

Project Leadership
•    Lead or support project management activities related to resiliency planning, testing, and program enhancements

Required Qualifications
•    3+ years of experience in business continuity, operational resilience, or crisis management, preferably within cybersecurity or technology environments.
•    Strong understanding of disaster recovery and third-party risk management.
•    Experience designing and executing resiliency exercises and simulations.
•    Analytical thinker with a solution-oriented approach to complex challenges.
•    Excellent communication and stakeholder engagement skills.
•    Familiarity with cybersecurity principles and how they intersect with operational resilience.
•    Ability to manage multiple priorities and drive initiatives forward in a dynamic environment.

Skills:

• Customer and Client Focus

• Interpret Relevant Laws, Rules, and Regulations

• Policies, Procedures, and Guidelines

• Problem Solving

• Quality Assurance

• Business Acumen

• Controls Management

• Innovative Thinking

• Process Management

• Stakeholder Management

• Business Process Analysis

• Data Governance

• Data Privacy and Protection

• Data and Trend Analysis

• Risk Analytics

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Job Tags

Full time, Work at office, Shift work, Day shift,

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