Job Description

Job Title: Customs Operations Supervisor

Job Location: Port Huron, Michigan

DHL Global Forwarding (DGF)is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at 

We have an outstanding career opportunity for a  US Customs Brokerage Operations Supervisor  focusing on the day-to-day operational management in our Port Huron, Michigan location.

Job Purpose:  Coordinate customs and trade compliance plans and processes to provide clearance of freight documentation through the relevant customs authorities, work with customers to guide and advise on customs regulation qualifications in line with business strategy and objectives, corporate guidelines and policies

Key Responsibilities:

• Coordinate customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities
• Coach and guide the team for execution of day-to-day tasks and activities and meet work schedules and targets
• Conduct research, identify and get permits, licenses, certificates and authorizations required for customs clearance
• Monitor preparation of customs declarations and other required documents describing goods and materials being shipped
• Process, handle and distribute all required export/ import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures
• Review shipped items and shipping validity dates as well as debits and duties / tariffs at government institutions
• Update self on shipment status in the export/ import area and during transport, and take actions for resolution of incidents
• Meet customer requirements, take corrective actions in case of deviations from customer requirements
• Maintain high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/ export control legislation
• Work with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance
• Highlight issues and opportunities, and execute better practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs

Skills/Requirements:

• Excellent understanding of US Customs Brokerage
• 2+ years of experience in related area of responsibility
• Bachelor’s Degree (Business Administration, Int’l Trade or related area) preferred
• Strong communication, problem solving and interpersonal skills; ability to quickly build rapport with both customers and DHL Global Forwarding business units
• Licensed Customs Broker (preferred, not required)

Pay Range: $62,475.00 - $83,300.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building  careers, not just jobs , and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries . DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us:  DHL Careers .

Equal Opportunity Employer

DHL Global Forwarding is committed to  equal employment opportunities , evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be  legally authorized to work in the United States.   Visa sponsorship is not available for this role.

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