Customer Success Representative Job at Team Architects, Remote

VDdlQmF0dzlBTE9WbVFmYU9zRW1id282Z3c9PQ==
  • Team Architects
  • Remote

Job Description

Location:  Remote (Company HQ in San Antonio, TX)
Compensation:  $50,000-$60,000/year + Monthly Bonuses + Benefits
Job Type:  Full-time | Remote

About TurboPass:
TurboPass is a fast-growing automotive fintech company helping dealerships and lenders streamline the deal verification process. We are dedicated to providing cutting-edge technology solutions that increase transparency, improve compliance, and enhance the customer experience.

*Candidates must be bilingual in Spanish and English*

Position Summary:
We are looking for a motivated and detail-oriented  Client Success Representative (CSR) to join our team. In this role, you’ll be the main point of contact for our dealership clients—guiding them through onboarding, training, and ongoing usage of the TurboPass platform. You’ll play a key role in ensuring clients maximize the value of our tools while building strong, lasting relationships.

Requirements

Key Responsibilities:

  • Conduct onboarding and training sessions for new dealership accounts
  • Educate clients on how to use the TurboPass dashboard and integrated platforms
  • Support clients via phone, email, and virtual meetings
  • Proactively manage account activity and ensure proper product usage
  • Document all communications and activities in HubSpot
  • Communicate product value and identify success stories for SoTellUs and Google Reviews
  • Help drive product adoption and usage to meet success metrics

Qualifications:

  • Experience in  account management client success , or  sales
  • Must be bilingual in Spanish and English (both spoken & written)
  • Strong communication and relationship-building skills
  • Self-starter with the ability to work independently in a remote environment
  • Highly organized with attention to detail
  • Proficient in CRM tools (HubSpot preferred)

Preferred Experience (a strong plus):

  • Automotive dealership or auto finance industry experience
  • Experience as a  lender representative working with dealerships

Benefits

What We Offer:

  • Base salary of $50,000-$60,000 per year
  • Monthly performance-based bonus
  • Full benefits package
  • Work-from-home flexibility
  • Opportunity to grow with a rapidly scaling fintech company

Join the TurboPass Team
If you're passionate about client success and want to be part of a dynamic, growing team— apply today!

Job Tags

Remote job, Full time, Work from home,

Similar Jobs

Harrison Consulting Solutions

Structural Engineer Job at Harrison Consulting Solutions

 ...Multidisciplinary designfirm is seeking a Senior Structural Engineer to join their Des Moines team! Responsibilities: Lead structural design for varied and complex projects, integrating innovative engineering solutions across multiple materials (steel, concrete... 

Hotel Equities

Guest Services Representative - Delta Hotel Green Bay, Wisconsin Job at Hotel Equities

 ...hotel development and hospitality management company, is currently searching for a remarkable Guest Service Representative for the Delta Hotel Green Bay, Wisconsin. This position pays a rate of $16 per hour. Job Purpose: Responds in a professional and... 

AZM Incorporated

Verizon Sales Account Representative Job at AZM Incorporated

 ...partnerships with telecommunication companies like Verizon 5G let us amplify our reach and elevate...  ..., we show up, speak clearly, and drive customer impact. About The Role: Verizon Sales...  ...Complete all sales, upgrades, and service enrollments meeting compliance standards... 

Interim HealthCare of Central Georgia

Medical Coder I/II Job at Interim HealthCare of Central Georgia

Medical Coder I/IIin Macon, GADiscover a Medical Coder I/II opportunity that makes you feel valued and appreciated for the work...  ...delivering exceptional care. If youre ready to take your Medical Coding career to a whole new level in a culture that values every... 

Forum at Desert Harbor

Cook Job at Forum at Desert Harbor

 ...maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and...