Customer Service Representative | Entry-Level - Immediate Hire Job at New Catalyst, Louisville, KY

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  • New Catalyst
  • Louisville, KY

Job Description

We’re a mission-driven outreach and marketing firm partnering with nonprofits, advocacy groups, and socially responsible brands to elevate awareness and engage communities nationwide. Through live events, grassroots marketing, and face-to-face outreach , we connect people with causes that truly matter.

💼 Position Overview

As a Customer Service Representative (CSR) , you’ll be the first point of contact at community events, fundraising campaigns, and nonprofit outreach initiatives . This entry-level role is ideal for individuals who are people-focused, purpose-driven , and excited to grow in a cause-oriented environment.

🔑 Key Responsibilities

  • Represent nonprofit clients at live community outreach and fundraising events

  • Engage with donors, community members, and the public in a professional, warm manner

  • Educate the public about active nonprofit campaigns and advocate for positive change

  • Build long-term relationships with supporters to increase donor retention

  • Work collaboratively with teammates to ensure event success and campaign visibility

  • Uphold professionalism, empathy, and integrity in every interaction

✅ Qualifications

  • Strong communication and interpersonal skills

  • Friendly, outgoing, and team-oriented

  • Passionate about nonprofits, advocacy, or social impact work

  • Comfortable in high-energy, face-to-face environments

  • No experience required – entry-level candidates encouraged to apply

  • Must be 18+ and authorized to work in the U.S.

🎯 What We Offer

  • Full-time schedule with paid training

  • Career advancement opportunities based on merit

  • Work aligned with real-world causes and impact

  • A supportive, inclusive, and high-energy team culture

  • Travel opportunities for national campaigns and events

  • Hands-on experience in event marketing, outreach, and nonprofit engagement

🌍 Make an Impact. Grow Your Career.

Whether you're just starting out or seeking a more meaningful career path, this is your opportunity to be part of something bigger— one conversation, one connection, one cause at a time.

📣 Apply Today to join our mission-focused team as a Customer Service Representative.
Together, we’ll amplify voices, build stronger communities, and support the causes that matter most.

Job Tags

Full time,

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