Job Description

Cell Phone Repair Technician | Sterling Heights, MI UBREAKIFIX is seeking a skilled and customer-focused Cell Phone Repair Technician to join our team in Sterling Heights, MI. If you have a passion for technology, enjoy solving complex problems, and take pride in delivering quality service, we want to hear from you. At UBREAKIFIX, we provide more than just device repairs—we deliver peace of mind. Our technicians work in a fast-paced, collaborative environment where innovation, precision, and exceptional customer care come together. Key Responsibilities: • Diagnose and repair smartphones, tablets, and other electronic devices with accuracy and efficiency • Provide exceptional customer service throughout the repair process • Stay current with new technologies, repair methods, and industry best practices • Collaborate with a team of dedicated professionals committed to excellence What We Offer: • Competitive hourly pay: $16–$18 , based on experience • Comprehensive, hands-on training and opportunities for advancement • A positive, team-oriented culture that encourages learning and growth • The opportunity to turn your passion for technology into a rewarding career If you’re ready to apply your technical skills and grow with a trusted leader in tech repair, apply today to join the UBREAKIFIX team. Responsibilities: • Diagnose and repair hardware and software issues on various cell phone models. • Provide exceptional customer service by addressing customer inquiries and concerns professionally. • Maintain accurate records of repairs, parts used, and services provided. • Stay updated on the latest cell phone technology trends and repair techniques. • Ensure all repairs meet quality standards and are completed in a timely manner. Qualifications: • Proven experience in cell phone repair or a related field is preferred but not required; we are willing to train the right candidate. • Strong interest in consumer electronics and a passion for staying updated with the latest technology. • Excellent customer service skills with a focus on creating positive interactions. • Reliable, with a strong work ethic and high level of execution in all tasks. • Demonstrated humility and a willingness to learn and grow within the role. About Company: ubreakifix offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers. Employee Benefits: Health Insurance: Comprehensive coverage for you and your familyOngoing Learning: Support for educational growthPaid Time Off: Time to recharge and excelFamily Leave: Paid leave for new parentsCompetitive Pay: Packages to meet financial goalsPerformance Bonuses: Incentives for outstanding workWe’re committed to quality repairs and supporting our team!

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