Cell Phone Remote Repair Technician Job at uBreakiFix Frisco, Irving, TX

U0x5QWF0UXpCTEtmbFF6YU9jZ2laQTQ2Z2c9PQ==
  • uBreakiFix Frisco
  • Irving, TX

Job Description

CELL PHONE REPAIR TECHNICIAN - Van Remote

Since its inception in 2009, uBreakiFix has grown to more than 600 stores in markets across the U.S., Puerto Rico and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you have great customer service / sales skills? Do you enjoy working with smartphones and computers? Well then come join one of the largest and most reputable smartphone repair companies in the US.

The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexuses, HTCs, Droids, Xboxes and PlayStations, to cameras, laptops and computers. Do you have broken glass on your iPhone? A virus that your PC can't seem to get rid of? A Mac that just won't shake software issues? An iPhone that needs to be jailbroken and unlocked? A Samsung Galaxy that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution. Visit for more info!

POSITION DETAILS:
Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction in -store. This position will also be a mobile tech which would travel to customer locations and complete repairs at the customer's site. The repairs will be scheduled Monday through Sunday from 7AM-9PM. A corporate vehicle will be provided for the technician to drive to the job sites.

Tasks and Responsibilities:
  • Safely travel to customer sites and arrive within the scheduled appointment window.
  • Inform customers of job status (En route, Arrived, etc.).
  • Diagnose, troubleshoot and repair devices.
  • Provide recommendations for problem resolution.
  • Explain complex technical issues to customers in a non-technical, simple to understand manner.
  • Provide repair and replacement estimates to customers.
  • Ensure that all repairs meet or exceed uBreakiFix quality standards.
  • Greet customers in a friendly manner and maintain a positive work environment.
  • Answer phone calls with a professional, courteous and friendly demeanor.
  • Ensure that customers have an enjoyable experience by providing superior customer service and exceeding. customer expectations.
  • Keep track of all devices and inventory while safeguarding all van stock.
  • Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair.
  • Maintain the cleanliness and professional appearance of the repair van.


Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time.
UBREAKIFIX is an equal opportunity employer M/F/D/V.

BASIC QUALIFICATIONS:
  • Must have be able to repair Cell Phones
  • Outstanding customer service skills.
  • Excellent technical, problem solving, and analytical skills.
  • Exceptional organizational skills.
  • Strong written and oral communication skills.
  • Proficient in Microsoft Office.
  • Work well individually.
  • Ability to work flexible hours, including weekends and holidays.
  • High school diploma or GED.
  • Valid Driver's License.
  • Ability to pass Driving, Drug, and Background Screening.


PREFERRED QUALIFICATIONS:

  • Experience repairing electronics, smartphones, PC/MACs, and game consoles.
  • Previous experience working at retail electronics store.

Job Tags

Holiday work, Full time, Remote job, Flexible hours, Sunday,

Similar Jobs

Team Builder Recruiting

Production Supervisor Job at Team Builder Recruiting

 ...Production Supervisor New Holland, PA This Production Supervisor role is for someone who can lead people on the floor, execute daily production plans, and maintain safety, quality, and SQF standards without losing momentum. Why you'll love working with us:... 

Dentsu

Associate Project Manager Job at Dentsu

 ...Elevate the work. You turn ideas into well-run projectsbringing clarity, momentum, and...  ...About the Role As an Associate Project Manager at Amplifi North America, part of the dentsu...  ...retrospectives. Create and manage JIRA tickets, epics, and boards to track progress and provide... 

Morrison Mahoney LLP

Litigation Associate Job at Morrison Mahoney LLP

 ...that values problem-solving and customer-centricity, driving impactful outcomes for clients. This role offers the flexibility to work from home, allowing you to maintain work-life balance while achieving your professional goals. The expected pay ranges from $105,000 to $... 

Housing Works

Electrician Job at Housing Works

 ...the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit Housing Works fights for funding and legislation to ensure that all people living... 

LMG Staffing Solutions

Digital Marketing Account Manager Job at LMG Staffing Solutions

 ...The Account Manager is accountable for managing and strengthening relationships with our enterprise/multi-channel clients. With the ultimate...  ...1 year of experience with paid search, social, and display marketing platforms, and tracking/tagging methods ~5 + years of...