Client Name: Tranzeal
End Client Name: DaVita
Job Title: Admissions Specialist I
Location: 2476 Swedesford Road, Malvern, PA, 19355
Work Type: Remote (First day onsite, then remote with 1 day in-office/month)
Job Type: Contract
Rate: $20/hr on Tranzeal W2
Notes:
Job Description:
Provide Contact Center-based support via phone, email, fax, and web to facilitate placement requests for those patients who choose DaVita visiting or permanent dialysis. Facilitate the placement by using the tools and resources associated with DGS. Actively contribute to the DaVita Guest Services (DGS) CRM knowledge databases. Adhere to the process while contributing process improvement ideas to the team. Live the DaVita way of Team. This position will facilitate arranging dialysis placements while delivering service excellence and building hospital relationships. Must be knowledgeable of all DaVita treatment options. Will also support emergency events and outreach efforts.
Supervisory Responsibilities: No
Roles and Responsibilities:
Required Skills:
Preferred Skills:
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